Mark Rastin

IT Help, Support and Training

Course

Specification


Course Code:

5.05

Course Subject:

Sage ACT! CRM

Course Title:

Customise Fields and Layouts

Aims:

Create and modify fields using the Layout designer

Introduction:

Using the Define Fields feature and the Layout Designer, you can customize the entire ACT! database by modifying fields and layouts for contacts, groups, and companies. Fields represent individual data items such as contact name or telephone number. Layouts are the arrangement of the fields, tabs, and background. When you define fields and use them on layouts, you specify how data is presented on the screen.

You can add, edit, or delete fields and field attributes. You can modify existing layouts or create layouts that contain only those fields you need, in the order you need them. To define fields and modify layouts, you must have an Administrator or Manager role.

In this module, you will learn about field characteristics; how to customize fields, including the Opportunity Fields in opportunities; and how to customize layouts.

 

Objectives

 

The learner will be able to:

Assessment Criteria

 

The learner has achieved this objective because he/she can:

1. Work with fields

1.01 Plan for field changes
1.02 Understand field settings

1.03 Change field settings

2. Customise fields

2.01 Create a field
2.02 Modify fields
2.03 Create a drop-down list

3. Customise layouts

3.01 Modify a layout

3.02 Create a layout

4. Work with the Layout Designer

4.01 Adding fields and objects to a layout

4.02 Customise a layout’s appearance

4.03 Change the order of Tab or Enter Stops

4.04 Complete a layout

Version 1.0


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